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Help Center
People
Getting Started
Account Basics
General
Subscriptions
Support
Volunteer Support
About POINT
Account Management
My Notifications and Emails
My Volunteer Opportunities
My Hours + Activity
My Nonprofits
My Background Checks
Organization
Organization Profile
Programs (Pro)
Documents (Pro)
Waivers (Pro)
Recruitment Tools
Admins
People
Contacts
Groups
Messaging
Email
Auto Emails
Opportunities
Create Events
Event Privacy
Event Management
Cohosting
Event Templates
Checkin Management
Tracking and Reporting
Stats
Reports
Hours
Integrations
Website Integration
Background Check
Donor/CRM
SSO
Networks
Schools
People
Archiving Contacts
Contacts
Contacts
Merge Contacts
Can I add or update a volunteer's information in their profile?
How do you delete contacts?
What is the volunteer database on POINT?
How do you invite volunteers?
Contacts' Join Status
How do you add notes to volunteer profiles?
Contacts' Access Level
How do you create a new contact?
Unclaim a Contact Profile
How do you add documents to volunteer profiles?
Check volunteer invitation issues
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Groups
What are groups?
How do you run group reports or access group data?
How do you add contacts to groups via CSV?
How do you add contacts to groups?
How do you create, delete, and edit sub-groups?
How do you create, edit and delete groups?
How do you reserve volunteer spots for groups?
How do you check-in groups with reserved spots?
What POINT plans are groups available in?
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