--- title: People | Help Center description: This section allows you to easily manage your volunteer database, from viewing volunteer information to tracking their assigned opportunities. --- [Skip to content](https://support.pointapp.org/knowledge/people#main-content) ![Logo-2.svg\]](https://support.pointapp.org/hubfs/Logo-2.svg) - [Support](https://support.pointapp.org/knowledge) - [Home](https://pointapp.org/) - [Privacy Policy](https://pointapp.org/privacy-policy/) - [Terms of Service](https://pointapp.org/terms-of-use/) Open main navigation Close main navigation - [Support](https://support.pointapp.org/knowledge) - [Home](https://pointapp.org/) - [Privacy Policy](https://pointapp.org/privacy-policy/) - [Terms of Service](https://pointapp.org/terms-of-use/) - [Login](https://pointapp.org/) [Login](https://pointapp.org/) Hi 👋, how can we help? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.pointapp.org/knowledge) 2. [People](https://support.pointapp.org/knowledge/people) # People This section allows you to easily manage your volunteer database, from viewing volunteer information to tracking their assigned opportunities. ## Applications (Pro) - [Understanding General vs. Program-Level Applications](https://support.pointapp.org/knowledge/general-vs-program-level-applications) - [Program-level Application](https://support.pointapp.org/knowledge/program-level-application) - [What are the different application statuses? (Pro)](https://support.pointapp.org/knowledge/about-application-status) - [How to Create and Configure an Application? (Pro)](https://support.pointapp.org/knowledge/how-add-edit-delete-application) - [How do I manually complete an application for a volunteer? (Pro)](https://support.pointapp.org/knowledge/how-does-an-admin-manually-complete-an-application-for-a-volunteer) - [How to see volunteer application statuses? (Pro)](https://support.pointapp.org/knowledge/how-to-see-volunteer-application-statuses-pro) - [How to approve or decline an application? (Pro)](https://support.pointapp.org/knowledge/how-to-approve-or-deny-an-application-pro) - [How do I share my applications with volunteers? (Pro)](https://support.pointapp.org/knowledge/how-do-i-share-my-applications-with-volunteers-pro) - [How does a volunteer complete an application?](https://support.pointapp.org/knowledge/how-does-volunteer-complete-an-application) - [How to require an application before event registration?](https://support.pointapp.org/knowledge/how-to-require-an-application-before-event-registration) - [Editing and Managing Application Versions](https://support.pointapp.org/knowledge/editing-and-managing-application-versions) See less ▼ ## Contacts - [How to change a volunteer's attendance status in bulk](https://support.pointapp.org/knowledge/how-to-change-attendance-status-in-bulk) - [What are contacts?](https://support.pointapp.org/knowledge/contacts-list) - [How do you merge a contact?](https://support.pointapp.org/knowledge/merge-contacts) - [Can I add or update a volunteer's information in their contact record?](https://support.pointapp.org/knowledge/how-can-i-add/-update-a-volunteers-information-in-their-profile) - [How do I add, edit, and delete a contact?](https://support.pointapp.org/knowledge/deleting-volunteers) - [How do I invite volunteer Contacts to claim their account?](https://support.pointapp.org/knowledge/inviting-volunteers) - [What does join statuses mean? (Unclaimed/Claimed/Pending Request/ Invite Sent)](https://support.pointapp.org/knowledge/join-status) - [How to add notes and documents to a contact record?](https://support.pointapp.org/knowledge/how-do-you-add-note-to-volunteer-profiles) - [What does contact access level mean? (Public/Private)](https://support.pointapp.org/knowledge/access-level) - [How do I unclaim a Contact Profile?](https://support.pointapp.org/knowledge/unclaim-contact-profile) - [How to Troubleshoot Volunteer Invitation Issues?](https://support.pointapp.org/knowledge/check-volunteer-invitation-issues) - [How do I archive and unarchive a contact?](https://support.pointapp.org/knowledge/archive-contact) - [What's the difference between archiving and deleting a contact record?](https://support.pointapp.org/knowledge/whats-the-difference-between-archiving-and-deleting-a-contact-record) - [How to create and manage a contact for non-tech-savy volunteers?](https://support.pointapp.org/knowledge/how-to-create-and-manage-a-contact-for-non-tech-savy-volunteers) - [How to filter and export contacts?](https://support.pointapp.org/knowledge/how-to-filter-and-export-contacts) See less ▼ ## Groups - [What are groups?](https://support.pointapp.org/knowledge/what-are-groups) - [How do you add contacts to groups? CSV, Multi-add or One by one](https://support.pointapp.org/knowledge/add-contacts-groups-via-csv) - [How do you add, edit, and delete a Subgroup?](https://support.pointapp.org/knowledge/create-delete-and-edit-sub-groups) - [How do you add, edit, and delete a Group?](https://support.pointapp.org/knowledge/create-edit-and-delete-groups) - [How do you reserve volunteer spots for groups?](https://support.pointapp.org/knowledge/reserve-volunteer-spots-for-groups) - [Which POINT accounts have access to groups?](https://support.pointapp.org/knowledge/what-point-plans-are-groups-available-in) See less ▼ ## Background Checks (Pro) - [How do I connect Checkr and POINT to start background check screenings?](https://support.pointapp.org/knowledge/how-do-i-connect-checkr-and-point-to-start-background-check-screenings) - [Can I order a volunteer background check directly, instead of through event registration?](https://support.pointapp.org/knowledge/can-i-order-a-volunteer-background-check-directly-instead-of-through-event-registration) - [Background Check Packages](https://support.pointapp.org/knowledge/background-checks-packages) - [How background checks work on POINT](https://support.pointapp.org/knowledge/how-background-checks-work-on-point) - [How do I access a volunteer background check report?](https://support.pointapp.org/knowledge/how-do-i-access-a-volunteer-background-check-report) - [How do I set an expiration length for background checks?](https://support.pointapp.org/knowledge/how-do-i-set-an-expiration-length-for-background-checks) - [How do I run a volunteer background check?](https://support.pointapp.org/knowledge/how-do-i-run-a-volunteer-background-check) - [How do I approve a volunteer for an event after a background check?](https://support.pointapp.org/knowledge/how-do-i-approve-a-volunteer-for-an-event-after-a-background-check) - [How do I set a default background check package for our organization?](https://support.pointapp.org/knowledge/how-do-i-set-a-default-background-check-package-for-our-organization) - [Can a nonprofit create a custom background check package?](https://support.pointapp.org/knowledge/can-a-nonprofit-create-a-custom-background-check-package) - [How do volunteers pay for their own background checks?](https://support.pointapp.org/knowledge/how-do-volunteers-pay-for-their-own-background-checks) - [What does each background check status mean?](https://support.pointapp.org/knowledge/what-does-each-background-check-status-mean) See less ▼ - [Getting Started](https://support.pointapp.org/knowledge/getting-started) - [Account Basics](https://support.pointapp.org/knowledge/account-basics#main-content) - [General](https://support.pointapp.org/knowledge/account-basics#general) - [Subscriptions](https://support.pointapp.org/knowledge/account-basics#subscriptions) - [Support](https://support.pointapp.org/knowledge/account-basics#support) - [Volunteer Support](https://support.pointapp.org/knowledge/volunteer-support#main-content) - [About POINT](https://support.pointapp.org/knowledge/volunteer-support#about-point) - [Account Management](https://support.pointapp.org/knowledge/volunteer-support#account-management) - [Notifications and Emails](https://support.pointapp.org/knowledge/volunteer-support#notifications-and-emails) - [Opportunities](https://support.pointapp.org/knowledge/volunteer-support#opportunities) - [My Hours + Activity](https://support.pointapp.org/knowledge/volunteer-support#my-hours-activity) - [My Nonprofits](https://support.pointapp.org/knowledge/volunteer-support#my-nonprofits) - [My Background Checks](https://support.pointapp.org/knowledge/volunteer-support#my-background-checks) - [Tasks and Notifications](https://support.pointapp.org/knowledge/tasks-and-notifications) - [Organization](https://support.pointapp.org/knowledge/organization#main-content) - [Organization Profile](https://support.pointapp.org/knowledge/organization#organization-profile) - [Programs (Pro)](https://support.pointapp.org/knowledge/organization#programs-pro) - [Documents (Pro)](https://support.pointapp.org/knowledge/organization#documents-pro) - [Form Fields (Pro)](https://support.pointapp.org/knowledge/organization#form-fields-pro) - [Waivers (Pro)](https://support.pointapp.org/knowledge/organization#waivers-pro) - [Admins](https://support.pointapp.org/knowledge/organization#admins) - [Recruitment Tools](https://support.pointapp.org/knowledge/organization#recruitment-tools) - [Team](https://support.pointapp.org/knowledge/team) - [People](https://support.pointapp.org/knowledge/people#main-content) - [Applications (Pro)](https://support.pointapp.org/knowledge/people#applications-pro) - [Contacts](https://support.pointapp.org/knowledge/people#contacts) - [Groups](https://support.pointapp.org/knowledge/people#groups) - [Background Checks (Pro)](https://support.pointapp.org/knowledge/people#background-checks-pro) - [Messaging](https://support.pointapp.org/knowledge/messaging#main-content) - [Email](https://support.pointapp.org/knowledge/messaging#email) - [Auto Emails](https://support.pointapp.org/knowledge/messaging#auto-emails) - [Push Notifications](https://support.pointapp.org/knowledge/messaging#push-notifications) - [SMS](https://support.pointapp.org/knowledge/messaging#sms) - [Branding](https://support.pointapp.org/knowledge/messaging#branding) - [Opportunities](https://support.pointapp.org/knowledge/opportunities#main-content) - [Create Events](https://support.pointapp.org/knowledge/opportunities#create-events) - [Event Privacy](https://support.pointapp.org/knowledge/opportunities#event-privacy) - [Event Management](https://support.pointapp.org/knowledge/opportunities#event-management) - [Cohosting](https://support.pointapp.org/knowledge/opportunities#cohosting) - [Event Templates](https://support.pointapp.org/knowledge/opportunities#event-templates) - [Checkin Management](https://support.pointapp.org/knowledge/opportunities#checkin-management) - [Kiosk Stations (Pro)](https://support.pointapp.org/knowledge/opportunities#kiosk-stations-pro) - [QR Code (Pro)](https://support.pointapp.org/knowledge/opportunities#qr-code-pro) - [Manual](https://support.pointapp.org/knowledge/opportunities#manual) - [AutoCheckin](https://support.pointapp.org/knowledge/opportunities#autocheckin) - [Tracking and Reporting](https://support.pointapp.org/knowledge/tracking-and-reporting#main-content) - [Stats](https://support.pointapp.org/knowledge/tracking-and-reporting#stats) - [Reports](https://support.pointapp.org/knowledge/tracking-and-reporting#reports) - [Hours](https://support.pointapp.org/knowledge/tracking-and-reporting#hours) - [Integrations](https://support.pointapp.org/knowledge/integrations#main-content) - [Website Integration](https://support.pointapp.org/knowledge/integrations#website-integration) - [Background Check](https://support.pointapp.org/knowledge/integrations#background-check) - [Donor/CRM](https://support.pointapp.org/knowledge/integrations#donor-crm) - [SSO](https://support.pointapp.org/knowledge/integrations#sso) - [Networks](https://support.pointapp.org/knowledge/networks) - [Schools](https://support.pointapp.org/knowledge/schools) - 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