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      Back to home
      1. Help Center
      2. Account Basics
      • Getting Started
      • Account Basics
        • General
        • Subscriptions
        • Support
      • Volunteer Support
        • About POINT
        • Account Management
        • Notifications and Emails
        • Opportunities
        • My Hours + Activity
        • My Nonprofits
        • My Background Checks
      • Organization
        • Organization Profile
        • Programs (Pro)
        • Documents (Pro)
        • Waivers (Pro)
        • Admins
        • Recruitment Tools
      • Admins
      • People
        • Applications (Pro)
        • Contacts
        • Groups
        • Background Checks (Pro)
      • Messaging
        • Email
        • Auto Emails
        • Push Notifications
      • Opportunities
        • Create Events
        • Event Privacy
        • Event Management
        • Cohosting
        • Event Templates
        • Checkin Management
        • QR Code (Pro)
        • Manual
        • AutoCheckin
      • Tracking and Reporting
        • Stats
        • Reports
        • Hours
      • Integrations
        • Website Integration
        • Donor/CRM
        • SSO
      • Networks
      • Schools

      Account Basics

      Here you'll find everything you need to set up and manage your account, from creating a profile to adjusting your settings.

      General

      • How do I change an organization's join settings?
      • How do I manage multiple organization accounts on POINT?
      • What are the dimensions for Profile, Opportunity, and Cover photos?
      • How do you switch between Admin & Volunteer View?
      • How to cancel or delete your organization account?
      • How do I reset or update my password?
      • How do I verify my account email?
      See more

      Subscriptions

      • How do I upgrade my organization's account?
      • How can I upgrade my POINT Pro subscription from monthly to annually?
      • How do I view my subscription?
      • Can my organization have a free trial of POINT Pro?
      • How will I know my free POINT Pro trial is ending? What happens when it ends?
      • How can I find vendor and remittance details for POINT?
      • How do I downgrade my subscription and what's POINT's refund policy?
      See more

      Support

      • How do I sign up for Crash Course or Office Hours?
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