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Account Basics
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My Background Checks
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Organization Profile
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Documents (Pro)
Waivers (Pro)
Admins
Recruitment Tools
Admins
People
Applications (Pro)
Contacts
Groups
Background Checks (Pro)
Messaging
Email
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Create Events
Event Privacy
Event Management
Cohosting
Event Templates
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QR Code (Pro)
Manual
AutoCheckin
Tracking and Reporting
Stats
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Hours
Integrations
Website Integration
Donor/CRM
SSO
Networks
Schools
Back to home
Help Center
Account Basics
Getting Started
Account Basics
General
Subscriptions
Support
Volunteer Support
About POINT
Account Management
Notifications and Emails
Opportunities
My Hours + Activity
My Nonprofits
My Background Checks
Organization
Organization Profile
Programs (Pro)
Documents (Pro)
Waivers (Pro)
Admins
Recruitment Tools
Admins
People
Applications (Pro)
Contacts
Groups
Background Checks (Pro)
Messaging
Email
Auto Emails
Push Notifications
Opportunities
Create Events
Event Privacy
Event Management
Cohosting
Event Templates
Checkin Management
QR Code (Pro)
Manual
AutoCheckin
Tracking and Reporting
Stats
Reports
Hours
Integrations
Website Integration
Donor/CRM
SSO
Networks
Schools
Account Basics
Here you'll find everything you need to set up and manage your account, from creating a profile to adjusting your settings.
General
How do I change an organization's join settings?
How do I manage multiple organization accounts on POINT?
What are the dimensions for Profile, Opportunity, and Cover photos?
How do you switch between Admin & Volunteer View?
How to cancel or delete your organization account?
How do I reset or update my password?
How do I verify my account email?
How to fill in the address in the POINT system?
See more
Subscriptions
How do I upgrade my organization's account?
How can I upgrade my POINT Pro subscription from monthly to annually?
How do I view my subscription?
Can my organization have a free trial of POINT Pro?
How will I know my free POINT Pro trial is ending? What happens when it ends?
How can I find vendor and remittance details for POINT?
How do I downgrade my subscription and what's POINT's refund policy?
Refer an organization to POINT
See more
Support
How do I sign up for Crash Course or Office Hours?
Loading and Browser Troubleshooting Tips
How to Register for a POINT Account and Troubleshoot Common Issues
