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Volunteer Support
Getting Started
Account Basics
General
Subscriptions
Support
Volunteer Support
About POINT
Account Management
My Notifications and Emails
My Volunteer Opportunities
My Hours + Activity
My Nonprofits
My Background Checks
Organization
Organization Profile
Programs (Pro)
Documents (Pro)
Waivers (Pro)
Recruitment Tools
Admins
People
Contacts
Groups
Messaging
Email
Auto Emails
Opportunities
Create Events
Event Privacy
Event Management
Cohosting
Event Templates
Checkin Management
Tracking and Reporting
Stats
Reports
Hours
Integrations
Website Integration
Background Check
Donor/CRM
SSO
Networks
Schools
Back to home
Help Center
Volunteer Support
Getting Started
Account Basics
General
Subscriptions
Support
Volunteer Support
About POINT
Account Management
My Notifications and Emails
My Volunteer Opportunities
My Hours + Activity
My Nonprofits
My Background Checks
Organization
Organization Profile
Programs (Pro)
Documents (Pro)
Waivers (Pro)
Recruitment Tools
Admins
People
Contacts
Groups
Messaging
Email
Auto Emails
Opportunities
Create Events
Event Privacy
Event Management
Cohosting
Event Templates
Checkin Management
Tracking and Reporting
Stats
Reports
Hours
Integrations
Website Integration
Background Check
Donor/CRM
SSO
Networks
Schools
Volunteer Support
Share this section of the help center with your volunteers for support.
About POINT
How do your volunteers use POINT?
Account Management
How does a volunteer delete their account from POINT's system?
How can I update the information in my volunteer profile?
How to delete my data from the system?
How do I pin an organization in my volunteer menu?
How do you troubleshoot volunteer problems?
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My Notifications and Emails
How does a volunteer update or change their email address?
How does a volunteer verify their email?
Why is a volunteer not receiving emails?
How do you set up volunteer notifications?
My Volunteer Opportunities
How do volunteers sign up for events with questions?
How can a volunteer sign up for the event with guests?
Where do I find my events I've signed up for?
How do I register/signup for a volunteer opportunity?
How do I cancel my volunteer shift?
What to know about Canceling and "No Shows" on POINT
How can a volunteer add an event to their calendar?
How can I troubleshoot QR code self check-in?
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My Hours + Activity
How can a volunteer or student print their hours record?
My Nonprofits
How can I join an organization on POINT?
What do volunteers see on my organization profile on POINT?
How do I find or see my nonprofit's volunteer events on POINT?
Why is a volunteer not seeing your organization’s private feed?
My Background Checks
How do I find the status of my background check?
How do I complete a background check?
Why do I need to take another background check on POINT?
Who has access to my background check report?
How do I know I'm approved to volunteer after a background check?
How do I find my background check report?
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