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Website Integration
Donor/CRM
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Back to home
Help Center
Volunteer Support
Getting Started
Account Basics
General
Subscriptions
Support
Volunteer Support
About POINT
Account Management
Notifications and Emails
Opportunities
My Hours + Activity
My Nonprofits
My Background Checks
Organization
Organization Profile
Programs (Pro)
Documents (Pro)
Waivers (Pro)
Admins
Recruitment Tools
Admins
People
Applications (Pro)
Contacts
Groups
Background Checks (Pro)
Messaging
Email
Auto Emails
Push Notifications
Opportunities
Create Events
Event Privacy
Event Management
Cohosting
Event Templates
Checkin Management
QR Code (Pro)
Manual
AutoCheckin
Tracking and Reporting
Stats
Reports
Hours
Integrations
Website Integration
Donor/CRM
SSO
Networks
Schools
Volunteer Support
Share this section of the help center with your volunteers for support.
About POINT
How do your volunteers use POINT?
Getting started as a volunteer on POINT
Account Management
How does a volunteer delete their account from POINT's system?
How does a volunteer update their profile?
How does a volunteer pin an organization to their profile on POINT?
How do you troubleshoot volunteer problems?
How does a volunteer reset or update their password?
How does a volunteer claim their POINT account, after invited by a nonprofit?
Who has access to volunteer information?
How does a volunteer update the POINT app?
How to delete my data from the system
See more
Notifications and Emails
How does a volunteer verify their email?
How do you set up volunteer notifications?
How does a volunteer change email or notification settings?
Opportunities
How do volunteers sign up for events with questions?
How does a volunteer bring other people to volunteer? (Children/minors/friends/groups)
Where do volunteers find opportunities they signed up for?
What should volunteers know about canceling or "no shows"?
How can a volunteer add an event to their calendar?
How can a volunteer troubleshoot QR code self check-in?
How does a volunteer search events by program?
How does a volunteer signup/cancel/or change my registration for a volunteer shift or opportunity?
How does a volunteer find volunteer opportunities near me?
How does a volunteer share opportunities?
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My Hours + Activity
How can a volunteer or student print their hours record?
How does a volunteer find their hours on POINT?
Why are volunteer's hours not showing for an opportunity?
My Nonprofits
What do volunteers see on my organization profile on POINT?
How does a volunteer find a nonprofit or search for an opportunity?
Why is a volunteer not seeing your organization’s private feed?
What happens when a volunteer joins or applies for a nonprofit?
My Background Checks
How does a volunteer find their background check report?
Why does a volunteer need to take another background check on POINT?
How does a volunteer know they've been approved to volunteer after a background check?
Who has access to a volunteer's background check report?
Where does a volunteer find the status of my background check or report?
How does a volunteer complete a background check with Checkr?
See more
