Getting Started
- How do volunteers find your nonprofit or organization?
- How does POINT work?
- How do you integrate POINT events (via iframe) in your website?
- How can I train my admin team to use POINT?
Account Basics
- How do you view your subscription?
- What notifications do admins receive?
- How do you switch between Admin & Volunteer View?
- How do you manage multiple organization accounts on POINT?
Admins
- Who can be an admin on POINT?
- How do notifications work on POINT?
- How do you resend an invite?
- What's the difference between owners vs. admins?
People
- How do you check-in groups with reserved spots?
- How do you run group reports or access group data?
- What are volunteer statuses?
- What are Managed Volunteers?
Volunteer Experience
- How do your volunteers use POINT?
- How do you change or add an email?
- How do you verify an email address?
Volunteer Management
- How do you assign volunteers to an event?
- Why do event causes matter?
- How does a volunteer self-submit hours?
Programs
- What's a Program?
- How do you create, edit and delete programs?
- How do you create, edit and delete subprograms?
- How do you add a volunteer to a program or subprogram?
Document Storage
- How do you Add, Edit, and Delete Documents?
- How do you view document details?
- How do you add documents to events?
- How do you add documents to volunteer profiles?
