How to add notes and documents to a contact record?

Adding notes and documents to a contact record helps keep all relevant information in one place. Here’s how you can easily add and manage them in POINT.

How to add notes to a contact record on Core (see video below)

  1. Use the left side menu on your admin dashboard and click “People” then “Contacts” 
  2. Find the volunteer you want to add documents to, and then click on their name to be taken to their volunteer profile. Chose the "Notes & Documents" tab.
  3. From here, click the orange button on the right side that says “Create Note”. 
  4. Fill out the note information and click the orange “Save” button.

How to add notes to a contact record on Core:

     

    Note: Adding documents to a contact record's notes is only available on our Pro subscription. Interested in upgrade? Here's our pricing page.

    How to add documents to a contact record with Pro (see video below):

    1. Use the left side menu on your admin dashboard and click “People” then “Contacts” 
    2. Find the volunteer you want to add documents to, and then click on their name to be taken to their volunteer profile. Chose the "Notes & Documents" tab.
    3. From here, click the orange button on the right side that says “Create Note”. 
    4. Fill out the note information and attach a file.
    5. Click the orange “Save” button.

     

    How to add documents to a contact record with Pro: 

    Note: Notes in the contact record are only visible to the admins of the organization.






    Questions? Email us at support@pointapp.org.