--- title: Understanding General vs. Program-Level Applications description: Learn the difference between General and Program-Level Applications. Discover how to customize volunteer onboarding and manage program-specific requirements. --- [Skip to content](https://support.pointapp.org/knowledge/general-vs-program-level-applications#main-content) ![Logo-2.svg\]](https://support.pointapp.org/hubfs/Logo-2.svg) - [Support](https://support.pointapp.org/knowledge) - [Home](https://pointapp.org/) - [Privacy Policy](https://pointapp.org/privacy-policy/) - [Terms of Service](https://pointapp.org/terms-of-use/) Open main navigation Close main navigation - [Support](https://support.pointapp.org/knowledge) - [Home](https://pointapp.org/) - [Privacy Policy](https://pointapp.org/privacy-policy/) - [Terms of Service](https://pointapp.org/terms-of-use/) - [Login](https://pointapp.org/) [Login](https://pointapp.org/) Hi 👋, how can we help? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.pointapp.org/knowledge?hsLang=en) 2. [People](https://support.pointapp.org/knowledge/people?hsLang=en) 3. [Applications (Pro)](https://support.pointapp.org/knowledge/people?hsLang=en#applications-pro) # Understanding General vs. Program-Level Applications ## With our updated Applications feature, you no longer have to rely on a single, one-size-fits-all form. You can now create a General Application for standard onboarding, alongside multiple Program-Level Applications for specific volunteer roles. ### **1. The General Application** Think of the General Application as the main entry point to your organization. It is the primary application volunteers must complete to join your organization and access your standard events. **Where does it appear?** Once you publish a General Application, the **"Apply"** button will automatically appear in several places: - Your public Organization page on POINT. - Your Website Widget (Volunteer Signup Button). - The Volunteer View of your organization page. - When a volunteer attempts to sign up for an event. *(Note: You can override this at the event level if a specific event requires a different application or no application at all).* **How does it affect volunteers?** - **New Volunteers:** Must complete this application before joining the organization. - **Existing Volunteers:** Their requirement depends on their Application Status. Volunteers who are marked as **Approved** or **Waived** can freely join the org and sign up for events without filling out the form again. - **Applicant List:** The applicant list for the General Application will include **all** contacts within your organization. --- ### **2. Program-Level Applications** Program-Level Applications are specialized forms tied to specific Programs within your organization. You can create as many Program-Level Applications as you need. **How do they work?** - **Visibility:** The **"Apply"** button for these applications will appear specifically on the associated Program's page. Additionally, any events linked to that program will require volunteers to complete this application before signing up. - **Assignment Rules:** One Program can only have **one** Application attached to it. However, you can attach the **same** Application to *multiple* different programs. - **Applicant List:** Unlike the General Application, the applicant list for a Program-Level Application will *only* show volunteers who are applying for or are associated with that specific program. **Application Pre-Requisites (Advanced Setup)** For Program-Level Applications, you have access to a special setting called **Application Pre-Requisites**. 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