--- title: How to create and manage a contact for non-tech-savy volunteers? description: Have some volunteers not into tech? You can still manage their contact record without having them create an account! --- [Skip to content](https://support.pointapp.org/knowledge/how-to-create-and-manage-a-contact-for-non-tech-savy-volunteers#main-content) ![Logo-2.svg\]](https://support.pointapp.org/hubfs/Logo-2.svg) - [Support](https://support.pointapp.org/knowledge) - [Home](https://pointapp.org/) - [Privacy Policy](https://pointapp.org/privacy-policy/) - [Terms of Service](https://pointapp.org/terms-of-use/) Open main navigation Close main navigation - [Support](https://support.pointapp.org/knowledge) - [Home](https://pointapp.org/) - [Privacy Policy](https://pointapp.org/privacy-policy/) - [Terms of Service](https://pointapp.org/terms-of-use/) - [Login](https://pointapp.org/) [Login](https://pointapp.org/) Hi 👋, how can we help? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.pointapp.org/knowledge?hsLang=en) 2. [People](https://support.pointapp.org/knowledge/people?hsLang=en) 3. [Contacts](https://support.pointapp.org/knowledge/people?hsLang=en#contacts) # How to create and manage a contact for non-tech-savy volunteers? ## Have some volunteers not into tech? You can still manage their contact record without having them create an account! ### How to create a contact record for non-tech-savy volunteers?  To manage a contact for your volunteer, you'll first need to create an unclaimed contact record for them. Follow the instructions in this [support article](https://support.pointapp.org/knowledge/deleting-volunteers?hs_preview=OOngnUgw-94697771279&hsLang=en)to create the contact record. Once you've created the contact record, there are a few ways you can track hours for that contact.   ### How track hours for your unclaimed contact record: 1. You can manually[assign the contact record to events.](https://support.pointapp.org/knowledge/how-to-assign-volunteers-to-an-event?hsLang=en) Unclaimed contact records can't check in themselves using the self-check-in on Pro, so the admin will need to manually [check them in.](https://support.pointapp.org/knowledge/how-to-assign-volunteers-to-an-event?hsLang=en) 2. Admins can manually add hours to a contact record using the[Admin Add Hours feature](https://support.pointapp.org/knowledge/how-does-an-admin-adds-self-submitted-hours-for-a-volunteer-point-pro-and-network-plans-only?hsLang=en). *Note:If the unclaimed contact record has an email attached, the volunteer will receive auto-generated emails from POINT, including reminders and any emails sent by admins.*   ### What if your volunteer wants to create their own account later on? No worries! You can always [send an invite](https://support.pointapp.org/knowledge/inviting-volunteers?hsLang=en) to the volunteer to claim their contact record. All the hours tracked by you and your admins will be saved in their record.   Questions? 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