---
title: How does a volunteer claim their POINT account, after invited by a nonprofit?
description: Looking to claim the invite your nonprofit sent you to join their org? You can either create your volunteer account when you accept or you can easily accept the invite if you already created your own account. Follow the instructions below!
---

[Skip to content](https://support.pointapp.org/knowledge/how-does-a-volunteer-claim-their-point-account-after-invited-by-a-nonprofit#main-content)

![Logo-2.svg\]](https://support.pointapp.org/hubfs/Logo-2.svg)

- [Support](https://support.pointapp.org/knowledge)
- [Home](https://pointapp.org/)
- [Privacy Policy](https://pointapp.org/privacy-policy/)
- [Terms of Service](https://pointapp.org/terms-of-use/)

Open main navigation

Close main navigation

- [Support](https://support.pointapp.org/knowledge)
- [Home](https://pointapp.org/)
- [Privacy Policy](https://pointapp.org/privacy-policy/)
- [Terms of Service](https://pointapp.org/terms-of-use/)
- [Login](https://pointapp.org/)

[Login](https://pointapp.org/)

 Hi 👋, how can we help?

- There are no suggestions because the search field is empty.

1. [Help Center](https://support.pointapp.org/knowledge?hsLang=en)
2. [Volunteer Support](https://support.pointapp.org/knowledge/volunteer-support?hsLang=en)
3. [Account Management](https://support.pointapp.org/knowledge/volunteer-support?hsLang=en#account-management)

# How does a volunteer claim their POINT account, after invited by a nonprofit?

## Looking to claim the invite your nonprofit sent you to join their org? You can either create your volunteer account when you accept or you can easily accept the invite if you already created your own account. Follow the instructions below!

### How does a volunteer claim and create their POINT account (see video below):

1. In your inbox, you'll see an email that says org's name is invites you to POINT. Click the orange button in the email that says "Create my POINT account".
2. This will take you to create your personal account with your first and last name, email, and a password of your choice. Don't forget to read through the terms and conditions and check the box to confirm.
3. Once you're in, on your homepage you'll see the invite from the org. Click the "Accept" button and you're all set!

### How does a volunteer claim and create their POINT account:

<iframe data-hsv-src="https://play.hubspotvideo.com/v/20675396/id/185373370492" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="185373370492" data-hsv-style="" data-hsv-width="688" data-hsv-height="410" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false"></iframe>

### How does a volunteer claim their POINT account after creating their own profile (see video below):

1. In your inbox, you'll see an email that says org's name is invites you to POINT. Click the orange button in the email that says "Accept invitation in POINT".
2. This will take you to the volunteer dashboard, where you will need to login into your POINT account.
3. Once you login, you'll be taken to the "My Organizations" tab where you'll see the invite from the org.
4. Click on the orange "Accept" button to join the org and you're all set!

### How does a volunteer claim their POINT account after creating their own profile:

<iframe data-hsv-src="https://play.hubspotvideo.com/v/20675396/id/185374066732" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="185374066732" data-hsv-style="" data-hsv-width="688" data-hsv-height="406" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false"></iframe>

 

Questions? Email us at [support@pointapp.org.](https://support.pointapp.org/knowledge/support@pointapp.org?hsLang=en)

- [Getting Started](https://support.pointapp.org/knowledge/getting-started?hsLang=en)
- [Account Basics](https://support.pointapp.org/knowledge/account-basics?hsLang=en#main-content)

    - [General](https://support.pointapp.org/knowledge/account-basics?hsLang=en#general)
    - [Subscriptions](https://support.pointapp.org/knowledge/account-basics?hsLang=en#subscriptions)
    - [Support](https://support.pointapp.org/knowledge/account-basics?hsLang=en#support)
- [Volunteer Support](https://support.pointapp.org/knowledge/volunteer-support?hsLang=en#main-content)

    - [About POINT](https://support.pointapp.org/knowledge/volunteer-support?hsLang=en#about-point)
    - [Account Management](https://support.pointapp.org/knowledge/volunteer-support?hsLang=en#account-management)
    - [Notifications and Emails](https://support.pointapp.org/knowledge/volunteer-support?hsLang=en#notifications-and-emails)
    - [Opportunities](https://support.pointapp.org/knowledge/volunteer-support?hsLang=en#opportunities)
    - [My Hours + Activity](https://support.pointapp.org/knowledge/volunteer-support?hsLang=en#my-hours-activity)
    - [My Nonprofits](https://support.pointapp.org/knowledge/volunteer-support?hsLang=en#my-nonprofits)
    - [My Background Checks](https://support.pointapp.org/knowledge/volunteer-support?hsLang=en#my-background-checks)
- [Tasks and Notifications](https://support.pointapp.org/knowledge/tasks-and-notifications?hsLang=en)
- [Organization](https://support.pointapp.org/knowledge/organization?hsLang=en#main-content)

    - [Organization Profile](https://support.pointapp.org/knowledge/organization?hsLang=en#organization-profile)
    - [Programs (Pro)](https://support.pointapp.org/knowledge/organization?hsLang=en#programs-pro)
    - [Documents (Pro)](https://support.pointapp.org/knowledge/organization?hsLang=en#documents-pro)
    - [Form Fields (Pro)](https://support.pointapp.org/knowledge/organization?hsLang=en#form-fields-pro)
    - [Waivers (Pro)](https://support.pointapp.org/knowledge/organization?hsLang=en#waivers-pro)
    - [Admins](https://support.pointapp.org/knowledge/organization?hsLang=en#admins)
    - [Recruitment Tools](https://support.pointapp.org/knowledge/organization?hsLang=en#recruitment-tools)
- [Team](https://support.pointapp.org/knowledge/team?hsLang=en)
- [People](https://support.pointapp.org/knowledge/people?hsLang=en#main-content)

    - [Applications (Pro)](https://support.pointapp.org/knowledge/people?hsLang=en#applications-pro)
    - [Contacts](https://support.pointapp.org/knowledge/people?hsLang=en#contacts)
    - [Groups](https://support.pointapp.org/knowledge/people?hsLang=en#groups)
    - [Background Checks (Pro)](https://support.pointapp.org/knowledge/people?hsLang=en#background-checks-pro)
- [Messaging](https://support.pointapp.org/knowledge/messaging?hsLang=en#main-content)

    - [Email](https://support.pointapp.org/knowledge/messaging?hsLang=en#email)
    - [Auto Emails](https://support.pointapp.org/knowledge/messaging?hsLang=en#auto-emails)
    - [Push Notifications](https://support.pointapp.org/knowledge/messaging?hsLang=en#push-notifications)
    - [SMS](https://support.pointapp.org/knowledge/messaging?hsLang=en#sms)
    - [Branding](https://support.pointapp.org/knowledge/messaging?hsLang=en#branding)
- [Opportunities](https://support.pointapp.org/knowledge/opportunities?hsLang=en#main-content)

    - [Create Events](https://support.pointapp.org/knowledge/opportunities?hsLang=en#create-events)
    - [Event Privacy](https://support.pointapp.org/knowledge/opportunities?hsLang=en#event-privacy)
    - [Event Management](https://support.pointapp.org/knowledge/opportunities?hsLang=en#event-management)
    - [Cohosting](https://support.pointapp.org/knowledge/opportunities?hsLang=en#cohosting)
    - [Event Templates](https://support.pointapp.org/knowledge/opportunities?hsLang=en#event-templates)
    - [Checkin Management](https://support.pointapp.org/knowledge/opportunities?hsLang=en#checkin-management)
    - [Kiosk Stations (Pro)](https://support.pointapp.org/knowledge/opportunities?hsLang=en#kiosk-stations-pro)
    - [QR Code (Pro)](https://support.pointapp.org/knowledge/opportunities?hsLang=en#qr-code-pro)
    - [Manual](https://support.pointapp.org/knowledge/opportunities?hsLang=en#manual)
    - [AutoCheckin](https://support.pointapp.org/knowledge/opportunities?hsLang=en#autocheckin)
- [Tracking and Reporting](https://support.pointapp.org/knowledge/tracking-and-reporting?hsLang=en#main-content)

    - [Stats](https://support.pointapp.org/knowledge/tracking-and-reporting?hsLang=en#stats)
    - [Reports](https://support.pointapp.org/knowledge/tracking-and-reporting?hsLang=en#reports)
    - [Hours](https://support.pointapp.org/knowledge/tracking-and-reporting?hsLang=en#hours)
- [Integrations](https://support.pointapp.org/knowledge/integrations?hsLang=en#main-content)

    - [Website Integration](https://support.pointapp.org/knowledge/integrations?hsLang=en#website-integration)
    - [Background Check](https://support.pointapp.org/knowledge/integrations?hsLang=en#background-check)
    - [Donor/CRM](https://support.pointapp.org/knowledge/integrations?hsLang=en#donor-crm)
    - [SSO](https://support.pointapp.org/knowledge/integrations?hsLang=en#sso)
- [Networks](https://support.pointapp.org/knowledge/networks?hsLang=en)
- [Schools](https://support.pointapp.org/knowledge/schools?hsLang=en)
- [Recruitment Tools](https://support.pointapp.org/knowledge/recruitment-tools?hsLang=en)

- [Support](https://support.pointapp.org/knowledge)
- [Home](https://pointapp.org/)
- [Login](https://dash.pointapp.org/sign-in)
- [Privacy Policy](https://pointapp.org/privacy-policy/)
- [Terms of Service](https://pointapp.org/terms-of-use/)

[![Logo Orange-1](https://support.pointapp.org/hs-fs/hubfs/Logo%20Orange-1.png?width=150&height=38&name=Logo%20Orange-1.png "Logo Orange-1")](https://pointapp.org)

pointapp.org

Copyright © 2026, POINT

```json
{
  "@context" : "https://schema.org",
  "@type" : "VideoObject",
  "contentUrl" : "https://stream.mux.com/mhE5OZnsxaGkxS9CMnehiIiKqykb2rDC7lUKTGVZ01T8/capped-1080p.mp4",
  "dateModified" : "2025-11-21T15:13:30.028Z",
  "duration" : "PT32.967S",
  "height" : 1732,
  "name" : "accept invitation account",
  "thumbnailUrl" : "https://20675396.fs1.hubspotusercontent-na1.net/hubfs/20675396/accept%20invitation%20account.mov/medium.jpg",
  "uploadDate" : "2025-01-26T03:44:11.784Z",
  "width" : 2904
}
```

```json
{
  "@context" : "https://schema.org",
  "@type" : "VideoObject",
  "contentUrl" : "https://stream.mux.com/TDi1nIFFr9aGDALKKYUgtMXhfYXeRQxfezda01nG5XRw/capped-1080p.mp4",
  "dateModified" : "2025-11-21T15:14:53.346Z",
  "duration" : "PT24.683S",
  "height" : 1714,
  "name" : "accept invitation",
  "thumbnailUrl" : "https://20675396.fs1.hubspotusercontent-na1.net/hubfs/20675396/accept%20invitation.mov/medium.jpg",
  "uploadDate" : "2025-01-26T03:19:44.709Z",
  "width" : 2904
}
```