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  3. Troubleshooting volunteer problems

Why is a volunteer not seeing your organization’s private feed?

 

If a volunteer is unable to see an organization’s private feed, the nonprofit may need to ensure that the volunteer is added to the group that the private event is assigned to or see if the volunteer is marked as internal, meaning that they have accepted your invite to join your organization. If a volunteer isn’t seeing the private event feed, the nonprofit should check to make sure that the volunteer has been  added as an internal volunteer.

 

Questions? Email us at  support@pointapp.org.