Managed volunteer contacts, also known as unclaimed contacts, don’t require email addresses. However, if an email is included, they will receive the following emails:
Event Related Emails:
Confirmation Email Notifications: Managed volunteers will receive a confirmation email notification when they are assigned to an event.
Auto Event Email Reminders: Managed volunteers will receive email reminders when they are assigned to an event.
Event Email Updates: If a managed volunteer is participating in an event and the admin sends an event email update, they will also be sent an email.
Direct and Mass Emails:
Direct Emails: Admins are able to send emails directly to managed volunteers.
Group Emails: If a managed volunteer is part of a group and an admin sends an email to the group, they will be sent an email.
"All Contacts" Emails: Managed volunteer in the contact database will be sent an email along with the entire contact list if an admin sends an email to all contacts.
Note: If managed volunteers are not receiving these emails, here are troubleshooting steps to help resolve the issue.
Questions? Email us at support@pointapp.org.