Volunteers can cancel their volunteer registration. Or, admins can cancel volunteers from their dashboard. Learn about Cancellation Statuses here.
Volunteer Cancelations:
When a volunteer cancels their registration status will show up under "Status" as canceled in the "Event Details" Page, under the "Volunteers List Tab". There you can read if the volunteer left a reason for their cancelation. By default, when a volunteer cancels a spot is opened to allow another volunteer to register. When volunteers cancel, admins can get a notification that they cancelled by email. Notification preferences can be adjusted per admin in the email notification section in Settings.
Admin Manual Cancelation Process:
Step 1. Select the event you'd like to check in volunteers for in the "Volunteer Section" > "Manage Events" in the left hand menu.
Step 2. On the event you'd like to check in volunteers for click the "Volunteers" button. 
Step 3. On this "Event Details" Page, under the "Volunteers List Tab" you'll see a list of volunteers.
Step 4: Select the Canceled option in the Status drop down next to a volunteer's name. When you click "Canceled", a "Cancel Registration" box will pop up.
As an admin, you will be able to:
- Confirm the volunteer and event the cancelation is for
- Choose canceled by "Organization" or "Volunteer" (For example, you might choose "Volunteer" if the volunteer emailed you directly and asked to cancel instead of cancelling on their own).
- Choose the cancelation date and time (if different from the present)
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Add a cancelation reason, this can be viewed by all admins with access to the event
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Select whether or not this cancellation opens up a spot for a new volunteer (for example, a volunteer cancelled too close to the event and you don't want anyone new signing up).
As a reminder, when you cancel a volunteer's status, the volunteer will receive an email confirmation that their status has been cancelled.
Questions? Email us at support@pointapp.org.