Which emails auto-send to volunteers?

List of auto emails to volunteer

General system emails sent from the POINT platform to volunteers about their account

• Welcome to POINT - Volunteer Name
  Use: A new volunteer just created an account on POINT

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• Verify your email
  Use: A new volunteer needs to verify their email

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• See ya later
  Use: The user was removed from the POINT system

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Emails on behalf of the organization or representative of the organization

 General emails from the organization

• "Organization Name" invites you to POINT
  Use: An Admin invited a volunteer to join to the organization. 

• "Organization Name" would like permission to send you text messages
  Use: The Admin has requested permission to send you text messages through POINT.

• Your volunteer hours were not approved by "Organization Name"
  Use: A volunteer manually added an hour to an organization, but an admin rejected the volunteer's hours

• Your application to join "Organization Name" is approved
  Use: The admin reviews and approves the volunteer application

• "Organization Name" can not accept your volunteer application at this time
  Use: The admin reviews and decline the volunteer application

•  Your application for "Organization Name" needs action from you
  Use: The admin approves the volunteer application, but there are additional steps the volunteer needs to complete.

•  It's time to update your application for "Organization Name"!
  Use: Volunteers receive this email when it is time to renew their application. This occurs only if the organization has set applications to expire annually
  

Organization waiver agreement

• Please sign volunteer waiver 
  Use: Sent to a parent or guardian when a minor volunteer attempts to sign up for an event or submit an application that includes a waiver. The minor enters their guardian's email address during the process, prompting the system to send this request for a agreement.

• Please Sign Waiver to Volunteer with "Organization Name" 
  Use: Sent automatically when an admin manually assigns a volunteer to an event that requires a waiver, and the system detects that the volunteer has not yet signed it.

• Please sign the updated waiver 
  Use: Sent when an admin uploads a new version of a waiver and selects “Email Currently Signed Up Volunteers” to notify existing volunteers. Recipients include volunteers with active sign-ups for events that require this waiver.

• You signed a waiver
  Use: Sent to a volunteer after they check in to an event via the Kiosk. This email serves as a record of the waiver they agreed to at the time of check-in

• Your waiver for "Organization Name" has expired
  Use: If your organization's waiver has the Agreement Frequency set to "Once a year, before volunteering", the system automatically tracks the exact date each volunteer signed the document.

Event reminder 

•  "Event" starts tomorrow 
  Use: Automatic reminder is sent out one day before the start of the event

• "Event" starts this week
  Use: Automatic reminder is sent 7 days before the shift start date

Event attendance and participation notifications

•  You're going to an Event hosted by "Organization Name" on "Date"
  Use: The volunteer signed up for an event

• "Organization Name" has assigned a spot to you at "Event”
  Use: An Admin assigned a spot for a volunteer at a volunteer event

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• "Organization Name" has reserved spot for you at "Event"
  Use: An Admin reserved a spot for a volunteer at the event

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• Thanks for volunteering with "Organization Name" 
  Use: The admin marked the volunteer as "Checked In" at a volunteer event

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• Your registration has been canceled
  Use: The admin marks the volunteer as "Canceled" status for an event 

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• Volunteer Shift No Show - You were missed
  Use: The admin marked a volunteer as "No Showed" for an event 

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• Event was canceled by "Organization Name"
  Use: An email is sent to signed-up volunteers for an event when an admin deletes or cancels an event.

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