POINT sends sign-up confirmations, event reminders, thanks yous and more to volunteers by email automatically. Read our complete list of emails we send and when we send them.
A detailed list of automated volunteer emails are below. Click "Preview" to read the email.
Note: Our team uses "Tortoise Conservancy" or "Organization Name" as an example nonprofit. Imagine your organization's name and logo in their place.
Welcome to POINT - Volunteer Name Use: A new volunteer just created an account on POINT |
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Verify your email Use: A new volunteer needs to verify their email |
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"Organization Name" invites you to POINT Use: An Admin invited a volunteer to join to the organization. |
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"Organization Name" wants to change your join date Use: An admin changed the date of the volunteer joining the organization, user needs to approve to share past data. |
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You're going to an Event hosted by "Organization Name" on "Date" Use: The volunteer signed up for an event |
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"Organization Name" has assigned a spot to you at "Event” Use: An Admin assigned a spot for a volunteer at a volunteer event |
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"Organization Name" has reserved spot for you at "Event" Use: An Admin reserved a spot for a volunteer at the event |
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"Event" starts this week Use: Automatic reminder is sent 7 days before the shift start date |
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"Event" starts tomorrow Use: Automatic reminder is sent out one day before the start of the event |
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Thanks for volunteering with "Organization Name" Use: The admin marked the volunteer as "Checked In" at a volunteer event |
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Your registration has been canceled Use: The admin marks the volunteer as "Canceled" status for an event |
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Volunteer Shift No Show - You were missed Use: The admin marked a volunteer as "No Showed" for an event |
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Event was canceled by "Organization Name" Use: An email is sent to signed-up volunteers for an event when an admin deletes or cancels an event. |
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Your volunteer hours were not approved by "Organization Name" Use: A volunteer manually added an hour to an organization, but an admin rejected the volunteer's hours |
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See ya later Use: The user was removed from the POINT system |
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Questions? Email us at support@pointapp.org.