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What's the difference between owners vs. admins?

Wondering what sets Owners and Admins apart? This article explains their roles and what each can manage in your organization.

Account Owner: Owners have full access to everything within the organization. By default, the person who creates the POINT account is the Owner, but ownership can be transferred, and multiple Owners can be assigned.

📝 Note: There must always be an account Owner.

Owners have the unique ability to:

  1. Edit the organization profile
  2. Change admin roles and permissions — including an Owner's own role
  3. Access the embed code for the POINT website integration
  4. Change subscription/billing plans and settings
  5. Change the organization's volunteer join settings
  6. Update Volunteer Hour Stat (to calculate your organization's economic impact)

Account Admins:

Admins have full access to POINT, day-to-day, across the whole organization — the same as an Owner, with one key exception: an Admin cannot change an Owner's role or permissions.

Admins can invite other admins and change other admins' roles. If your organization needs more granular, limited admin permissions (e.g. access to only specific programs, events, or groups), see the Teams plan roles instead.

To invite or manage team members, go to Organization → Team.

Learn more:

Each admin can make an event template available only to themselves and use it to create a new event.

Questions? Email us at support@pointapp.org.