If you need to cancel an event, don't worry! You have the option to either cancel it or delete it completely.
Canceling verse Removing (Deleting) Events:
Canceling: If you cancel an event, volunteers will receive an email informing them of the cancellation. Also, the event will no longer appear in search results.
Removing (Deleting): When you remove an event, it gets permanently deleted from the system. An email notification is sent to all volunteers who signed up for the event. Removing the event means that it will no longer be visible to you or the volunteers. However, if the event took place in the past and volunteers had already served, their hours will still be recorded but the event will no longer be accessible.
Cancel from the event list view (see video below):
Step 1. To access the event list, go to the left-hand side menu and click "Volunteer," then select "Manage Events." From there, click "List View" on the upper right-hand toggle, located left of the "Create Event" button.
Step 2. If you want to edit an event, simply click on the "Pencil button" for that specific event.
Step 3. To proceed, please click on the "Actions" button.
Step 4. To cancel or remove, simply choose the option from the drop-down menu.
How to cancel from the event list view:
Cancel from the calendar view (see video below):
Step 1. Navigate to the calendar view from the left-hand side menu by selecting "Volunteer" > "Manage Events" and then "Calendar View" in the upper right-hand toggle. (Located left of the "Create Event" button).
Step 2. Click the event you'd like to edit
Step 3. Select the "3 dots (...)" button
Step 4. In the drop-down menu, select "Cancel" or "Remove"
How to cancel from the calendar view:
Cancel from an event details page (see video below):
If you're already viewing an event...
(You can do this by navigating to the event list from the left-hand side menu by selecting "Volunteer" > "Manage Events" and then "List View" in the upper right-hand toggle. Then select the "Eye" button on an event preview card).
Step 1: Select "Actions" in the right upper-hand corner of the event details page
Step 2: In the drop-down menu, select "Cancel" or "Remove"
How to cancel from an event details page:
Questions? Email us at support@pointapp.org.