Volunteer Hours
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      1. Help Center
      2. Volunteer Management
      3. Volunteer Hours

      How does a volunteer self-submit hours?

      Need a way for your volunteers to add hours outside of events or maybe helped your organization on their own time?

      1) From the mobile app

      Step 1: Open POINT app and go to your profile

      Step 2: Find the tile that says "Volunteer Activity" and click the “Add Hours” button. 

      Step 3: Chose start date and time, and a duration

      Step 4: Enter the name of the nonprofit you volunteered for, and click the  “+” button next to their name to add the organization to your submit hour entry. 

      Step 5: Next: Select where the hours should be counted towards. Choose if the hours volunteered were for a specific event, or a general program (for example if the nonprofit runs two programs: clinic vs a food pantry), or if it was another activity. 

        1. You can search for specific events that were posted on POINT from this view when selecting "Event". If you forgot to sign up for an event on POINT or created a POINT profile after you volunteered,  you can still receive verified volunteer hours for that event if you select "Event", search and select the event title and submit the hours for manual admin approval. If you can’t find the event, click “Can’t find my event” and you will be prompted to use the “Other Activity” description instead.
        2. You can search for programs. All of the programs for the organization you selected will be listed as options to choose from when adding hours by program. 
      Step 6: Write a brief description of what you did, and click “Add”

      *Note: An admin from that organization will have to approve your hours before they are listed on your profile. 

      *Note: If you can’t find your organization, click the “Can’t Find My Organization” button. You can type in the organization name and add a contact email from someone at that organization so they can approve your hours. It is possible that an organization you volunteered with isn’t yet on POINT, but this allows you to still count those hours on your volunteer profile. 

       

      2) From the web platform (see video below)

      Step 1: Open POINT web platform

      Step 2: Go to the left side menu and click “Profile” then scroll down to “Activity” and then click the orange “+ Add Hours” button

      Step 3: Chose start date and time, and a duration

      Step 4: Enter the name of the nonprofit you volunteered for, and click the  “+” button next to their name to add the organization to your submit hour entry. 

      Step 5: Next: Select where the hours should be counted towards. Choose if the hours volunteered were for a specific event, or a general program (for example if the nonprofit runs two programs: clinic vs a food pantry), or if it was another activity. 

        1. You can search for specific events that were posted on POINT from this view when selecting "Event". If you forgot to sign up for an event on POINT or created a POINT profile after you volunteered,  you can still receive verified volunteer hours for that event if you select "Event", search and select the event title and submit the hours for manual admin approval. If you can’t find the event, click “Can’t find my event” and you will be prompted to use the “Other Activity” description instead.
        2. You can search for programs. All of the programs for the organization you selected will be listed as options to choose from when adding hours by program. 

      Step 6: Write a brief description of what you did, and click “Add”


      How to self-submit hours for the web:

      *Note: If you can’t find your organization, click the “Can’t Find My Organization” button. You can type in the organization name and add a contact email from someone at that organization so they can approve your hours. It is possible that an organization you volunteered with isn’t yet on POINT, but this allows you to still count those hours on your volunteer profile.

       

      How to edit pending self-submitted hours as a volunteer (see video below):

      Step 1. Go to your profile in your volunteer dashboard and locate "Hours" under Activity"

      Step 2. Find the pending hours entry that you need to edit and then click on the "pencil" button to edit the entry. The "Edit Hours" box will come up where you can make changes. Don't forget to hit "Save". 

       

      How to edit pending self-submitted hours as a volunteer:

       

      Questions? Email us at .