We get it, life happens sometimes you need to cancel a shift.
From the web:
Step 1: Log in to your volunteer dashboard.
Step 2: On the volunteer Home page, scroll down to the bottom where it says “My Registrations" from the left-hand menu, and click on it.
Step 3: Select the event you need to cancel a shift for.
Step 4: Click the button that says "Cancel" located on the top right-hand corner of the event details screen.
Step 5: To cancel your shift, please select which shifts you would like to cancel. Click “Next” and then “Confirm”.
Please provide a reason for the cancellation to inform the event organizers.
Watch a video on how to cancel your volunteer shift:
In the app:
Step 1: On the "Events" screen, tap the tab that says "Your Upcoming Events" OR
go to your profile and scroll down to “Upcoming Opportunities” at the bottom of the page.
Step 2: Select the event you wish to cancel your volunteer shift and then click on the button “You're Going” at the top.
Step 3: In the "You're Going" popup click on the button "Cancel Registration", please select which shifts you would like to cancel. Click “Next” and then “Confirm”.
Please Note our No Show and Cancelation Policy