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      How do you change or add an email?

      As an admin, your volunteer account gives you access to manage organization details, including emails. Here's how to change or add an email.

      Note: If you made a typo in your email during registration or want to add another email address, you do not need to create a new account. Just follow the steps to change your account email below. 

      Terms you should know: 

      Primary Email: The email used to log-in into POINT
      Contact Email: An alternative address to which you can send communication emails. This email address is utilized for communication and receiving messages from POINT, organizations you are a member of, etc.

      Multiple contact emails can be added, but only one primary email can be designated at a time. Changing the role of an email is a simple process.

      Note: By default, the email you used during registration is automatically set as the primary email and contact email.

      How to add an email from the web (see video below):

      1. In your volunteer dashboard, click on your name, select the down arrow, and then choose "Manage Account."
      2. Click on the "Email Settings" button on the right side of your profile.
      3. Go to "Add Email," then enter the email address you'd like to add.
      4. You'll just need to verify the email in your inbox to complete the process.

      How to add an email from the web:

      How to change your account email from the web (see video below):

      1. In your volunteer dashboard, click on your name, select the down arrow, and then choose "Manage Account."
      2. Click on the "Email Settings" button on the right side of your profile.
      3. Go to "Add Email," then enter the email address you'd like to add.
      4. You'll just need to verify the email in your inbox to complete the process.
      5. Now, you can change or reset a different email as the primary one (for your POINT login and where nonprofits send communications) but will be asked to re-enter your POINT login password to confirm the change.

      How to change your account email from the web:

      Note: You must now use your new primary email when signing in. If you are a volunteer, nonprofits will communicate with you through this email.



      Want to delete an email?

      You must have another email added, verified and set as a Primary Email in your account to delete an outdated email. 

      How to add or change your account email from the mobile app:

      1. In the mobile app go to "Account" and select "Email Settings"
      2. Click on "Add Email". 
      3. You'll just need to verify the email in your inbox to complete the process.
      4. Once verified, toggle the buttons to which emails you wants as  " Primary" and "Contact" 

      Questions? Email us at .