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Account Basics
Here you'll find everything you need to set up and manage your account, from creating a profile to adjusting your settings.
General
- How do I change an organization's join settings?
- How do I manage multiple organization accounts on POINT?
- What are the dimensions for Profile, Opportunity, and Cover photos?
- How do you switch between Admin & Volunteer View?
- How to cancel or delete your organization account?
- How do I reset or update my password?
- How do I verify my account email?
- How to fill in the address in the POINT system?
- How to Log In to POINT: Google Account Users
Subscriptions
- How do I upgrade my organization's account?
- How can I upgrade my POINT Pro subscription from monthly to annually?
- How do I view my subscription?
- Can my organization have a free trial of POINT Pro?
- How will I know my free POINT Pro trial is ending? What happens when it ends?
- How can I find vendor and remittance details for POINT?
- How do I downgrade my subscription and what's POINT's refund policy?
- Refer an organization to POINT
- Invoices and payment methods