--- title: Why is my org’s account marked as denied? description: Learn why your organization’s account might be marked as denied and what steps to take to resolve it. --- [Skip to content](https://support.pointapp.org/knowledge/why-is-my-orgs-account-marked-as-denied#main-content) ![Logo-2.svg\]](https://support.pointapp.org/hubfs/Logo-2.svg) - [Support](https://support.pointapp.org/knowledge) - [Home](https://pointapp.org/) - [Privacy Policy](https://pointapp.org/privacy-policy/) - [Terms of Service](https://pointapp.org/terms-of-use/) Open main navigation Close main navigation - [Support](https://support.pointapp.org/knowledge) - [Home](https://pointapp.org/) - [Privacy Policy](https://pointapp.org/privacy-policy/) - [Terms of Service](https://pointapp.org/terms-of-use/) - [Login](https://pointapp.org/) [Login](https://pointapp.org/) Hi 👋, how can we help? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.pointapp.org/knowledge?hsLang=en) 2. [Getting Started](https://support.pointapp.org/knowledge/getting-started?hsLang=en) # Why is my org’s account marked as denied? ## Learn why your organization’s account might be marked as denied and what steps to take to resolve it. Accounts can be marked as denied for a few reasons, including: - The EIN (Employer Identification Number) entered is incorrect. - The EIN is listed under a different organization name. - Your account requires admin verification. Our Support team will reach out to the account owner regarding these issues. 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