Why is my org’s account marked as denied?

Learn why your organization’s account might be marked as denied and what steps to take to resolve it.

Accounts can be marked as denied for a few reasons, including:

• The EIN (Employer Identification Number) entered is incorrect.

• The EIN is listed under a different organization name.

• Your account requires admin verification.

Our Support team will reach out to the account owner regarding these issues. Please check your inbox for any emails from us.

If you have any questions or need further assistance, contact us at  support@pointapp.org.