Skip to content
  • There are no suggestions because the search field is empty.

What can an Event Coordinator do in POINT

Event Coordinator is a POINT team role for event leads who manage assigned events day to day — editing details, managing shifts, tracking attendance, and messaging participants — without access to organization settings, billing, or unrelated tools.

In this article: 

  1. What access does an Event Coordinator have?

  2. Which events can an Event Coordinator access?

  3. How do I assign an Event Coordinator to specific events?

  4. What can an Event Coordinator see and do?

  5. How does an Event Coordinator work with events?

  6. Frequently asked questions

Roles are available on the Teams plan. Only the account Owner can assign roles. To learn, see How to add admins and assign team roles. 

What access does an Event Coordinator have? 

Event-level access:

  • Manage assigned events and schedules
  • View and manage event participants
  • Send messages to event participants
  • Track attendance and shifts

Not included:

  • Programs outside assigned events
  • Organization settings
  • Billing or subscription

When someone with this role logs in, their account menu in the top right corner shows the Event Coordinator badge, so it is always clear which access they have.

account menu open in the top right corner, showing the Event Coordinator role badge

Which events an Event Coordinator can access

When the Owner assigns this role, they choose between two options:

  • All events: access to every event in the organization, including events created in the future.
  • Specific events: access only to the selected events.

This choice affects more than the event list. Other pages adjust too. For example, the Programs page shows only the programs that the coordinator's events belong to.

An Event Coordinator cannot create new events. They can only manage the events an Owner, Admin, or Program Coordinator has already created and assigned to them.

Assigning an Event Coordinator to specific events

When inviting someone as an Event Coordinator, the Owner or Admin chooses their event access as part of the invite flow:

  1. Pick Access — select the Event Coordinator role and choose All events or Specific events
  2. Choose Events — if "Specific events" was selected, pick which events this person will manage
  3. Confirm and Invite — review and send the invitation

On the Choose Events step, access can be narrowed down further:

  • Date range and Select Program filters help find the right events
  • For recurring events, the coordinator can be assigned to all dates or only specific dates — for example, only the sessions they'll actually run

If "All events" is selected during Pick Access instead, this Choose Events step is skipped, and the coordinator automatically gets access to every event in the organization, including any created afterward.

What an Event Coordinator can see and do

Here is the full breakdown by menu item:

Menu item Access
Home ✅ Full access to the dashboard with general organization information
Notifications ✅ Personal notification list with updates related to their events
Organization: Profile ✅ View organization details
❌ Cannot edit organization details
Organization: Programs

✅ View the program list and program details only. With access to specific events, only the programs those events belong to are visible.
❌Cannot create or edit programs, and cannot add admins to a program

 
Organization: Documents

✅ View the document library and document details, download documents, and mark them as active or inactive.
❌ Cannot upload new documents
Organization: Form Fields ✅ View the list of questions and question details, including the Responses, Events, and Applications tabs.
❌ Cannot create new questions
Organization: Waivers

✅ View the waiver list and waiver details.
❌Cannot add new waivers
People: Contacts ✅ Full contact management
❌ Cannot add contact to group or program 
People: Groups ✅ View the group list and group details.
❌ Cannot create groups or add contacts to them
People: Background Checks ✅ View the list of check results.
❌ Cannot send new check requests
Opportunities: Manage Events ✅ Edit and manage their assigned events: edit details, manage shifts, track attendance, export data.
❌ Cannot create, duplicate, cancel, or delete events. See the next section for details
Opportunities: Events Templates ✅ Can view and apply event template.
❌Cannot create new events or templates — event creation is intended for the Owner, Admin, or Program Coordinator
Opportunities: Check-In Stations 

 ✅ View and use existing check-in stations for their events.
 ❌Cannot create new check-in stations 
Tracking: Hours ✅ Full access to creating and editing hour records
Tracking: Activity ✅ View volunteer activity
Settings: Email Notifications ✅ Manage their own email notification preferences

All other menu pages, including Messages, Team, Integrations, Recruitment Tools, Referrals, and Subscription, are not available for this role. If an Event Coordinator needs something from these pages, they should contact the organization Owner or an Admin.

Working with events

Events are the core of this role. Within their assigned events, an Event Coordinator has the full set of event tools:

  • Edit existing events, including individual dates of recurring events
  • Manage shifts: assign spots, reserve spots, and track attendance
  • View event responses and stats
  • Export the participant list to CSV and print the shift coordinator worksheet

The Quick Add button in the sidebar is limited for this role — an Event Coordinator can quickly add Hours or Multiple Contacts, but not events.

Event Coordinators work only with existing events — they do not go through event setup. They can still view pages like Programs, Documents, Form Fields, and Waivers to see the details attached to their assigned events, even though they cannot create new ones.

Each event also has an Admins tab that shows who manages the event. Only the Owner can add admins to an event.

Frequently asked questions

  1. Can an Event Coordinator see billing or subscription details?

    No. Billing and subscription pages are not available for this role. Billing is managed by the Owner or a Billing Coordinator.

  2. Can an Event Coordinator run reports?

    No. Reports are available to the Owner and Admin roles. An Event Coordinator can track hours and view volunteer activity for their events instead.

  3. Can an Event Coordinator create or delete events?
    No. Creating, duplicating, canceling, and deleting events are limited to the Owner, Admin, and Program Coordinator roles. An Event Coordinator edits and manages the events already assigned to them.
  4. Can an Event Coordinator create check-in stations?
    No. They can use existing check-in stations for their events, but cannot create new ones.

  5. Can an Event Coordinator invite other team members?

    No. Only the Owner or Admin can invite teammates and assign roles.