How the POINT and Checkr Integration Works: Data Flow & Logic

Overview of the Integration

To understand how background checks are processed, it is helpful to understand the relationship between the three main parties involved: POINT (the volunteer management system), Checkr (the background check provider), and the Volunteer (the person submitting their information).

While POINT triggers the request and displays the final status, the actual collection of sensitive data and the legal background screening happen entirely within Checkr's secure environment.

Step-by-Step: How a Background Check is Processed

Here is the exact logical flow of how data moves between POINT, Checkr, and the volunteer:

1. The Trigger (POINT) First, a contact record must exist in your organization's POINT workspace. The background check process begins when a trigger occurs. This can happen two ways:

• Automatic: The volunteer signs up for an Event or fills out an Application that requires a background check.

• Manual: An admin manually clicks "Request Background Check" on a specific contact’s profile or for a group of contacts.

2. The Handoff & Candidate Creation (POINT ➝ Checkr)

Once triggered, POINT contacts the Checkr API to create a "Candidate" profile. POINT sends a specific set of preliminary data fields to pre-fill the candidate profile in Checkr.

3. Data Entry (Volunteer ➝ Checkr)

Immediately after the candidate profile is created, Checkr takes full control of the process. Checkr generates a secure, personalized form and emails it directly to the volunteer.

The volunteer opens the email, clicks the link, and enters their sensitive personal information (Social Security Number, Driver’s License, full legal name, Date of Birth, etc.) directly into Checkr’s secure platform.

4.Verification & Results (Checkr ➝ POINT)

Checkr performs the legal screening based solely on the data the volunteer provided in Step 3. Once complete, Checkr evaluates the data and determines the final result.

Checkr sends ONLY the final status (e.g., Clear, Pending, Consider) back to POINT. POINT then displays this status badge on the volunteer’s profile.

Admin Responsibility: Verifying the Checkr Report

Because of scenarios like the one mentioned above, the status badge in POINT (e.g., "Clear") should be treated as an indicator, not the final word.

It is the responsibility of the Organization Admin to verify the details of the background check.