---
title: Automatic Text Messages from POINT
description: "For contacts with a verified phone number, the POINT system automatically sends text messages to keep them informed about their activity and status. Here is a list of the automated messages sent to a user’s phone. \nWhich messages auto-send to volunteers."
---

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# Automatic Text Messages from POINT

## For contacts with a verified phone number, the POINT system automatically sends text messages to keep them informed about their activity and status. Here is a list of the automated messages sent to a user’s phone.

### **Types of Automated Messages**

- **Verification Code:** This message is sent when a user first enters their phone number to verify it.
  
    - **Message:** "Your POINT verification code is \<number\>. Enter it to enable reminder texts."
- **Welcome to POINT:** After a user successfully verifies their number, they receive a welcome message.
  
    - **Message:** "Welcome to POINT's automatic updates - so you can do good, on the go! Reply STOP to fully opt out, or manage notifications by org on the POINT app."
- **Event Registration:** A confirmation is sent to the volunteer after they sign up for an event.
  
    - **Message:** "Woohoo! You're registered at The Nashville Food Project for the Weekly Farmer’s Market starting June 24th at 10 am."
    - **General Template:** "Woohoo! You’re registered at \<ORG\_NAME\> for \<EVENT\_NAME\> \<and X more\> starting \<shift start date\> at \<shift start time\>."
- **Event Reminder:** A helpful reminder is sent to the volunteer shortly before their event.
  
    - **Message:** "\<EVENT NAME\> with \<ORG NAME\> starts tomorrow at \<shift start time\>! See details and manage on the POINT app."
- **After Unsubscribe:** If a user chooses to opt out of text messages by replying "STOP," they will receive this final confirmation.
  
    - **Message:** "You've been unsubscribed from all POINT text messages. Log in at pointapp.org to subscribe again in the future. So long!"

 

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