---
title: What can an Admin do in POINT
description: "Learn what an Admin can do in POINT: manage programs, events, people, reports, and messaging across the organization — and what's reserved for the Owner."
---

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# What can an Admin do in POINT

## Admin is one of the team roles in POINT. This role is built for operations leads and leadership team members: people who run day-to-day operations across the whole organization.

Roles are available on the Teams plan. Only the account Owner can assign roles. To learn how to assign this role, see [How to add admins and assign team roles](https://support.pointapp.org/knowledge/how-to-add-admins-and-assign-team-roles?hsLang=en).

![](https://support.pointapp.org/hs-fs/hubfs/image-png-Jul-07-2026-04-25-09-1586-PM.png?width=670&height=419&name=image-png-Jul-07-2026-04-25-09-1586-PM.png)

Note: on the **Free** and **Pro** plans, every teammate has this level of access. On the **Teams** plan, Admin is one of six roles you can assign.

### **What an Admin can do**

An Admin has organization-level access and works across the entire organization, without limits on specific programs, events, or groups. This includes the full functionality of:

- Programs, events, event templates, check-in stations, and clock-ins
- Contacts, groups, applications, and background checks, including sending new check requests
- Documents, form fields, and waivers, including creating new ones
- Messages: sending emails and texts
- Hours, activity, stats, and reports
- Recruitment tools and integrations
- Tasks: reviewing and approving join requests, hours, and check-ins

In short, an Admin can do everything in the day-to-day running of the organization. The only exceptions are listed below. 

| Action | Who can do it | Available on plans |
| --- | --- | --- |
| Edit the organization profile and details | ![](https://support.pointapp.org/hs-fs/hubfs/image-png-Jul-07-2026-04-26-38-7072-PM.png?width=114&height=35&name=image-png-Jul-07-2026-04-26-38-7072-PM.png) | Free, Pro, and Teams |
| Manage General Settings (organization privacy, check-in and hours approval, hour value) | ![](https://support.pointapp.org/hs-fs/hubfs/image-png-Jul-07-2026-04-26-53-0061-PM.png?width=114&height=35&name=image-png-Jul-07-2026-04-26-53-0061-PM.png) | Free, Pro, and Teams  |
| Manage the subscription and billing | ![](https://support.pointapp.org/hs-fs/hubfs/image-png-Jul-07-2026-04-27-01-9293-PM.png?width=114&height=35&name=image-png-Jul-07-2026-04-27-01-9293-PM.png) ![](https://support.pointapp.org/hs-fs/hubfs/image-png-Jul-07-2026-04-27-59-4396-PM.png?width=308&height=48&name=image-png-Jul-07-2026-04-27-59-4396-PM.png) | Free, Pro, and Teams  (the Billing Coordinator role itself is available on the Teams plan) |
| Invite team members, change roles, and remove team members | Owner & Admin  | Free, Pro, and Teams  |
| Assign team roles other than Admin | Owner & Admin  | Teams plan only |
| Add admins to a specific program, event, or group | Owner & Admin  | Teams plan only |

 

### **Frequently asked questions**

1. **Can an Admin pay for the subscription or change the plan?**
   
   No. Billing is available to the Owner and the Billing Coordinator role.
2. **Can an Admin invite other admins or change someone's role?**
   
   Yes. An Admin can invite teammates and change roles for other admins, but cannot change an Owner's role or permissions.
3. **What is the difference between the Owner and an Admin?**
   
   The Owner can do everything an Admin can, plus: edit the organization profile, manage General Settings, manage the subscription, manage team members and their roles, and add admins to programs, events, and groups.

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