Managed volunteers
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      How do you edit or delete a managed volunteer?

      There are 2 ways to edit a managed volunteer's profile. Remember, since volunteer accounts cannot be merged in POINT, Managed Volunteers are only accessible by your nonprofits admins.

      1. Use the left side menu to click “People” then “Contacts”. Find the volunteer you want to edit and click the 3 dots in the same row as their name ("...") and select “Edit Managed User”. Update the information and hit “Save”.

      2. Go to the Managed volunteer’s profile (can be done by clicking their name from an event, group, program, or contact page). Click the "Edit Profile" button in the upper right corner. Update the information and hit “Save”.

      Delete a Managed volunteer:
      Use the left side menu to click “People” then “Contacts”. Find the volunteer you want to edit and click the 3 dots in the same row as their name ("...") and select “Delete”. In the popup, click “Delete volunteer” to confirm. 

      Note: Since volunteer accounts cannot be merged in POINT, Managed Volunteers are accessible by your nonprofits admins. Volunteers will not have access or will be able to claim these accounts.

      If you are trying to onboard your volunteers, invite them to join POINT. Here's how to do that. 

       

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