--- title: How to change a volunteer's attendance status in bulk description: Learn how to change a volunteer's attendance status across several shifts at once in POINT, cancel registrations in bulk, and choose whether to notify the volunteer. --- [Skip to content](https://support.pointapp.org/knowledge/how-to-change-attendance-status-in-bulk#main-content) ![Logo-2.svg\]](https://support.pointapp.org/hubfs/Logo-2.svg) - [Support](https://support.pointapp.org/knowledge) - [Home](https://pointapp.org/) - [Privacy Policy](https://pointapp.org/privacy-policy/) - [Terms of Service](https://pointapp.org/terms-of-use/) Open main navigation Close main navigation - [Support](https://support.pointapp.org/knowledge) - [Home](https://pointapp.org/) - [Privacy Policy](https://pointapp.org/privacy-policy/) - [Terms of Service](https://pointapp.org/terms-of-use/) - [Login](https://pointapp.org/) [Login](https://pointapp.org/) Hi 👋, how can we help? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.pointapp.org/knowledge?hsLang=en) 2. [People](https://support.pointapp.org/knowledge/people?hsLang=en) 3. [Contacts](https://support.pointapp.org/knowledge/people?hsLang=en#contacts) # How to change a volunteer's attendance status in bulk ## Admins can now change the attendance status for several of a volunteer's registrations at once — right from their Contact Profile — instead of updating them one by one. You can also choose whether or not to notify the volunteer about the change. **In this article:** - [What does the Activity tab show?](https://support.pointapp.org/knowledge/how-to-change-attendance-status-in-bulk#activity) - [How do I change the status for one shift?](https://support.pointapp.org/knowledge/how-to-change-attendance-status-in-bulk#Changing_one) - [How do I change several shifts at once?](https://support.pointapp.org/knowledge/how-to-change-attendance-status-in-bulk#Changing_several_atonce) - [How do I cancel a volunteer from several shifts at once?](https://support.pointapp.org/knowledge/how-to-change-attendance-status-in-bulk#Canceling_several) - [How do I notify (or not notify) the volunteer?](https://support.pointapp.org/knowledge/how-to-change-attendance-status-in-bulk#notify) - [Frequently asked questions](https://support.pointapp.org/knowledge/how-to-change-attendance-status-in-bulk#questions) ### What does the Activity tab show? Open a volunteer's **Contact Profile** (**People \> Contacts**, then click their name) and go to the **Activity** tab. This tab lists every event the volunteer is signed up for. Each row is a single **shift**. If a volunteer is signed up for several shifts of the same event, each shift appears on its own row, so you can manage attendance for each one separately. For every sign-up, the list shows: - **Date** — the day of the shift - **Event** — the event name and shift name - **Schedule** — the shift's start and end time - **Duration** — how long the shift lasts - **Hours** — hours logged for the shift - **Status** — the volunteer's current registration status Use **Upcoming** and **Past** to switch between future and earlier sign-ups, or **Search Opportunities** to narrow the list. ![](https://support.pointapp.org/hs-fs/hubfs/image-png-Sep-30-2026-04-18-52-8270-PM.png?width=670&height=465&name=image-png-Sep-30-2026-04-18-52-8270-PM.png) ### How do I change the status for one shift? To update the **attendance status** of a single registration, open the **Status** dropdown on that row and choose a new status: **Reserved**, **Pending**, **Signed Up**, **Checked In**, **No Showed**, or **Canceled**. ![](https://support.pointapp.org/hs-fs/hubfs/image-png-Sep-30-2026-04-35-39-2991-PM.png?width=670&height=174&name=image-png-Sep-30-2026-04-35-39-2991-PM.png) If you choose **Canceled**, the standard **Cancel Registration** window opens — the same one used on the event's details page. Fill in the cancelation details and confirm. ![](https://support.pointapp.org/hs-fs/hubfs/image-png-Sep-30-2026-04-21-18-7108-PM.png?width=428&height=523&name=image-png-Sep-30-2026-04-21-18-7108-PM.png) ### How do I change several shifts at once? 1. Tick the checkbox next to each sign-up you want to change. To select every sign-up in the list, tick the checkbox in the table header. The bar above the table shows how many are selected, with **Select all** and **Clear selection** shortcuts. 2. Click **Change status**. *(This button appears only when two or more sign-ups are selected.)* 3. The **Change registration status?** window opens. Check the summary at the top: the number of registrations and events, the date range, and the list of selected shifts. 4. Open the **Update status** dropdown and choose the new status. 5. Click **Change status** to apply it to all selected sign-ups. ![](https://support.pointapp.org/hs-fs/hubfs/image-png-Sep-30-2026-04-22-52-0663-PM.png?width=670&height=362&name=image-png-Sep-30-2026-04-22-52-0663-PM.png) ![](https://support.pointapp.org/hs-fs/hubfs/image-png-Sep-30-2026-04-24-58-7089-PM.png?width=670&height=711&name=image-png-Sep-30-2026-04-24-58-7089-PM.png) The selected sign-ups now show the new status on the Activity tab. ### How do I cancel a volunteer from several shifts at once? When you set the status to **Canceled**, a few extra options appear: - **Cancelation Reason** — a note kept for your organization's internal records. - **Do you want to open up one spot?** — set to **Yes** to free the spots for other volunteers, or **No** to keep them closed. For a **single** cancelation, the Cancel Registration window also asks who canceled and the cancelation date and time. For a **bulk** cancelation, you only set the reason and whether to open up the spots — POINT applies the cancelation to every selected shift. Click **Cancel Registration** to confirm, or **Do Not Cancel Registration** to close without changes. ![](https://support.pointapp.org/hs-fs/hubfs/image-png-Sep-30-2026-04-26-49-6506-PM.png?width=670&height=965&name=image-png-Sep-30-2026-04-26-49-6506-PM.png) ### **How do I notify (or not notify) the volunteer?** When you change **several registrations at once**, you control whether the volunteer hears about it. The **Notify the volunteer about this change** checkbox sits at the bottom of the window: - **Ticked (default)** — the volunteer receives one email covering all the affected registrations. The email lists each event with its date and time, and links to their registrations. - **Unticked** — the status changes quietly, and the volunteer receives no email. This is useful when you're cleaning up or correcting registrations and don't want to send a notification for every adjustment. **Note:** The option to skip the notification is available for bulk changes only. When you change a single registration, POINT follows its standard notification behavior for that action. ![](https://support.pointapp.org/hs-fs/hubfs/image-png-Sep-30-2026-04-30-27-7813-PM.png?width=670&height=739&name=image-png-Sep-30-2026-04-30-27-7813-PM.png) ### Frequently asked questions 1. **When does the Change status button appear?** Only when two or more sign-ups are selected. To change a single sign-up, use the Status dropdown on its row. 2. **Does the volunteer get a separate email for each sign-up?** No. When notifications are on, the volunteer receives one email covering all the sign-ups changed in that action. 3. **What if I select a sign-up that's already canceled?** That's fine — it's simply included in the change and doesn't cause an error. - [Getting Started](https://support.pointapp.org/knowledge/getting-started?hsLang=en) - [Account Basics](https://support.pointapp.org/knowledge/account-basics?hsLang=en#main-content) - [General](https://support.pointapp.org/knowledge/account-basics?hsLang=en#general) - [Subscriptions](https://support.pointapp.org/knowledge/account-basics?hsLang=en#subscriptions) - [Support](https://support.pointapp.org/knowledge/account-basics?hsLang=en#support) - [Volunteer Support](https://support.pointapp.org/knowledge/volunteer-support?hsLang=en#main-content) - [About POINT](https://support.pointapp.org/knowledge/volunteer-support?hsLang=en#about-point) - 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