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Brand Settings Overview: How Branding Works in POINT

Brand Settings lets you customize the look of every email your organization sends through POINT: your logo, colors, footer links, and social media icons, so volunteers instantly recognize your organization instead of seeing the default POINT look.

Once you set up your branding, it automatically applies to your email templates. There's no need to re-style each one individually.

How branding fits together

Branding in POINT works in three connected steps:

  1. Brand Settings. This is where you design the look: your logo, brand colors, footer links, social icons, and organization address.
  2. Email Templates. When you create a Custom Template (or use a System Template), you choose which Brand Settings should apply to it.
  3. Sending Emails. When you send an email using a template, the branding you configured is automatically included, no extra steps needed.

Who has access to Brand Settings?

Access depends on your role:

Role Access
Owner Full access, can view, create, and edit all branding
Admin Full access, can view, create, and edit all branding
Program Coordinator   Coming soon
Other roles   No access

 

What's included in each branding template?

  • Brand identity: your organization logo (pulled automatically from your profile) and an optional header image
  • Colors: primary brand color, header/footer background color, and email background color
  • Footer: an optional call to action link, up to two additional links, social media icons, and your organization's address

Branding by plan

Plan What you can do
Free Branding is not available. Upgrade to Pro or Teams to customize your emails.
Pro Edit your organization's default branding (one branding template, used everywhere).
Teams Edit your organization's default branding, plus create separate branding for individual programs.

On Teams, if a program has its own branding, emails related to that program's events or applications will use the program's branding instead of your organization's default. If a program doesn't have its own branding, it falls back to your organization branding automatically. 

How branding applies to the emails you send

Once you've set up Brand Settings, the next step is choosing which branding a given email template uses. Every Custom Template you create lets you select a branding from a dropdown, either your Organization Branding or, on Teams, a specific program's branding. System Templates (like event reminders or application updates) apply branding automatically based on the volunteer's program association, falling back to organization branding, and finally to standard POINT branding, if nothing else is configured.

Where to find it

Go to Settings → Brand Settings to view, create, and manage your branding templates.

Learn more